Kawanku Terms and Conditions – Complete Platform Usage Guide

These Terms and Conditions ("Agreement") govern your use of the kawanku platform, accessible via the website kawanku.win as well as our official mobile app for iOS and Android. This platform is owned and operated by kawanku ("we", "the company", or "the platform").

By registering an account, accessing, browsing, or using any part of the kawanku platform, you hereby accept and agree to be fully bound by these Terms and Conditions. This acceptance takes effect immediately from the first time you use the platform.

These terms are to be read together with Privacy Policy and Responsible Gaming Policy kawanku, each of which is considered part of this agreement.

To be eligible to use kawanku services, you must meet all of the following requirements:

• You are at least 18 years of age on the account registration date.
• You are an individual with full legal capacity to enter into a binding agreement.
• Use of online betting platforms is not in violation of any laws in the territory or jurisdiction where you are located.
• You have never been banned or suspended from using the kawanku platform or any related betting platform.
• You register and play on your own behalf — not on behalf of any third party.

Each user is only permitted to hold one (1) active account on the kawanku platform. Multiple account registration is strictly prohibited and constitutes a serious violation of these terms.

During registration, you are required to:

• Providing personal information that complete, accurate, and up to date including full name, date of birth, and contact details.
• Creating a strong password and not share login credentials with any other party.
• Updating your account information should any changes occur to your personal details.
• Completing the identity verification (KYC) process when requested by kawanku — including uploading a valid identification document.

You are solely responsible for all activities that occur under your account. kawanku will not be held liable for any losses arising from unauthorized use of your account, particularly if such use occurs due to your own negligence in safeguarding your login credentials.

Kawanku accepts deposits via recognised local payment methods including FPX (online banking) and Touch 'n Go eWallet. All deposits are credited to your account instantly upon confirmation of payment.

Deposit:

• Minimum and maximum deposit limits are subject to your chosen payment method and account level.
• All deposits are non-refundable except under circumstances specified in the kawanku policy.
• Kawanku reserves the right to hold suspicious deposits pending the completion of an investigation.

Withdrawal:

• Withdrawal requests are processed in an average of 5 to 15 minutes on business days, subject to standard security checks.
• Withdrawals can only be made to a bank account or e-wallet that is registered under the same name with your kawanku account.
• Minimum and maximum withdrawal limits are subject to your VIP membership level. VIP members enjoy higher withdrawal limits and priority processing.
• Kawanku reserves the right to request additional supporting documents before approving withdrawals that exceed certain limits, in order to meet compliance requirements.

All bets placed through the kawanku platform are subject to the specific rules for each game category. Users are responsible for understanding these rules before placing a bet.

• Sports Betting: All displayed odds are current odds. Confirmed bets cannot be cancelled. kawanku reserves the right to void bets in the event of a technical error in odds setting.
• Live Casino & Slots: All games use a Random Number Generator (RNG) verified by an independent body. Game results are final.
• Fish Shooting: Wins are calculated based on the points system defined within each game. Internet connection interruptions during gameplay do not qualify for compensation.
• E-Sports: Bets placed on postponed or cancelled events will be fully refunded to your account balance.

Kawanku reserves the right to void or suspend any wager suspected of involving fraud, collusion, or system exploitation. kawanku's decision in such matters is final.

Kawanku offers a variety of bonuses and promotions from time to time. Each bonus offer is subject to specific terms and conditions displayed alongside the offer. The general bonus terms are as follows:

• All bonuses are subject to wagering requirement as stipulated. Bonuses cannot be withdrawn directly without meeting the wagering requirements.
• Each player is only eligible to claim each type of bonus one time only unless otherwise stated.
• Bonuses cannot be transferred or directly exchanged for cash without fulfilling the stipulated requirements.
• Kawanku reserves the right to withdraw, modify, or terminate any promotional offer at any time without prior notice.
• Use of multiple accounts, collusion between players, or any form of bonus abuse will result in bonus cancellation and account suspension.

Kawanku is committed to ensuring our platform is used responsibly. We believe that betting should be a source of entertainment only, not a means to resolve financial difficulties.

As part of this commitment, kawanku provides the following tools for all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your means.
• Betting Limit: Control the maximum amount you can wager within a given period.
• Temporary Break: Take a break from the platform for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Register for a long-term exclusion if you feel you need to stop completely.

For more information on responsible wagering and support resources, please visit the Responsible Gaming of ours.

The following activities are strictly prohibited on the kawanku platform and may result in immediate account suspension or termination:

• Registering more than one account (multiple accounts).
• Using automated software, bots, scripts, or any form of artificial intelligence to exploit the kawanku system.
• Committing fraud, identity falsification, or using another person's personal information.
• Collusion, match-fixing, or any form of manipulation of betting outcomes.
• Use of a credit card or third-party account that does not belong to you for deposits.
• Any money laundering activity through the platform.
• Attempts to hack, breach, or compromise the security of the kawanku system.

Kawanku reserves the right to suspend, restrict, or close a user account at any time for the following reasons:

• Violation of any provision in these Terms and Conditions.
• Suspected fraudulent activity or money laundering currently under investigation.
• Failure to complete the KYC verification process within the specified timeframe.
• Request from the relevant authorities.
• An account that has been inactive for more than 12 consecutive months.

Users may also close their own account at any time by contacting the kawanku customer support team. Any valid balance in an account closed at the user's request will be returned once the verification process is complete.

Kawanku takes the protection of your personal data seriously. All information you provide during registration and use of the platform is handled in accordance with Privacy Policy of ours that are separate.

In summary, we are committed to:

• Not selling or sharing your personal data with third parties without your consent, except where required by law.
• Using your data solely for the purposes of service provision, identity verification, and regulatory compliance.
• Storing your data securely using the latest encryption technology.
• Granting you the right to access, correct, or delete your personal data in accordance with applicable laws.

The kawanku platform is provided "as is" and "as available". To the extent permitted by law, kawanku disclaims all warranties, express or implied, including:

• Kawanku does not guarantee that the platform will always be free from technical errors, interruptions, or service disruptions.
• Kawanku is not responsible for any financial losses arising from your betting decisions.
• Kawanku is not responsible for service disruptions caused by factors beyond our control, such as internet outages, natural disasters, or government directives.
• Kawanku is not liable for any indirect, consequential, or punitive losses under any circumstances.

You acknowledge that wagering involves financial risk and you bear that risk entirely. The decision to bet is yours alone.

Kawanku reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on this website.

It is your responsibility to review this page periodically to ensure you are always following the latest version. The most recent update date is displayed at the top of this document.

Continued use of the kawanku platform after amendments are published will be considered your acceptance of the updated terms. If you do not agree with the changes made, you must discontinue use of the platform and close your account.

For any enquiries regarding these Terms and Conditions, please contact our support team via live chat on the platform or by email at [email protected].